We’re sorry to hear that you’ve encountered an issue with your item.

So we can help resolve the matter for you as quickly as possible, could you please send an email to our team at info@hollandsworkwear.co.uk with a full description of the fault/problem encountered.

We will also need the following images to proceed and avoid delay with the warranty claim:

• Full image of the item
• Close up of the fault/problem
• Both sides of the inner care label (clothing)
• Soles (footwear)

If the issue is deemed to be a manufacturing fault, we reserve the right to offer a replacement or store credit if a replacement is not available. Please just let our team know your preference.

Please be aware that in some cases we will need to liaise with the brand/supplier or request the item be returned before we can action the complaint. We will always aim to make the process as quick and easy as possible but we thank you for your patience whilst we aim to resolve this for you.