At Hollands, we want you to be completely satisfied with your purchase. If you’re not, we offer a 28-day return policy for refunds. Please note; Any orders placed from the 1st of October 2025 can be returned up until the 14th of January 2026 under our extended Christmas returns policy.
How to Return an Item
You can use our returns portal to request a refund. Please note that exchanges are not currently available for international customers. If you would like a different size, colour, or item, you will need to place a new order.
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Start Your Return: Click here to access our returns portal. Enter your order details and select the refund option.
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Prepare Your Parcel: After completing the portal process, securely pack your item(s) with all labels attached and in their original packaging.
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Ship Your Parcel: Arrange and pay for your return shipping. We recommend using a tracked courier service to ensure safe delivery back to us.
Return Address:
Disley Hall Farm
Corks Lane
Disley
Stockport
SK12 2DA
United Kingdom
Important Information:
- Return conditions: All items must be returned in an unworn condition with all the original packaging and tags present.
- Refunds: Refunds are usually processed within 2 working days of receiving the returned item.
- Exchanges: International exchanges are unavailable at this time. To exchange an item, please place a new order and return the original item for a refund.
- Store Credit: If you choose to receive store credit instead of a refund, you’ll get a 10% bonus added to your credit, giving you more to spend on your next purchase.
- Exclusions: Some items, such as clearance items, are excluded from returns or exchanges. This will be highlighted in the returns portal.
Need Help?
For questions or assistance, contact us at info@hollandsworkwear.co.uk.