If you wish to cancel an order, please contact us immediately. If notification of cancellation is received before an order has been sent we will immediately send a full refund including all your postage costs. If an order has been sent out you will need to return it to us unused, with all labels attached and in its original packaging - within 28 days of receipt. Please zip up, button up, and fold the item carefully, so it is returned in the condition you received it.